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From new build nightmare to dream home. Meet first time buyers, Lo and Anna - their first home journey didn't begin with Bloor, but we were happy to become their Plan B!

Lo and Anna had a rocky start to their first home journey with a different housebuilder and we're pleased to share that their Bloor experience has been much more positive. Anna explains:

"Honestly, the main thing we noticed (which we really did not get from the previous builder) was the strong communication and customer service! It was top notch. From the very moment we reserved to collecting our keys it was completely smooth sailing and no question or query was ever too much trouble! 

"The second thing that really stood out was the quality of the build compared to the house we were meant to end up living in… just the attention to detail really blew us away. For example, when seeing the house during the first fix viewing we noticed the doors were padded, radiators covered, taps covered, cupboards covered, etc. This was never done for us on our previous property!

"We could tell Bloor really do care."

Now moved in and looking ahead, Lo and Anna are truly embracing their new chapter in their Bloor home:

"We’re enjoying every single thing about our home, but if we were to choose our favourite, it would most likely be the kitchen. We’re loving how spacious it is with the little utility area - we never thought we’d have a kitchen so big for our first home, let alone a utility! 

"Outside of the home we also have a stunning view of the nature reserve with no houses overlooking and it’s such a calm place to be. We feel super lucky!"

Well done Lo and Anna, you did it, you've bought your first home! Welcome to our Bloor community 


A smiling couple in hard hats and safety vests pose for a selfie in front of a new brick house under construction.
Hands exchange a set of keys with a decorative fob in front of a blurred brick house.
A happy couple embraces on the paved walkway in front of their new red brick house, with a clear blue sky overhead and other houses visible in the background.
A black gift box and a white gift box with a navy blue bottom sit on a white countertop, with a small card in front of them, against a white tiled wall with electrical outlets.
A couple in athletic wear poses for a mirror selfie in a room with bare walls and a window, reflecting the unfinished state of the space.

Customer Stories

Happy homeowners

  • A smiling couple in hard hats and safety vests pose for a selfie in front of a new brick house under construction.
    Lo and Anna

    First Time Buyers

  • Adele and Tom

    First Time Buyers

A smiling couple in hard hats and safety vests pose for a selfie in front of a new brick house under construction.A happy couple embraces on the paved walkway in front of their new red brick house, with a clear blue sky overhead and other houses visible in the background.

"Honestly, the main thing we noticed (which we really did not get from the previous builder) was the strong communication and customer service! It was top notch."

Lo and Anna - First Time Buyers

Meet first time buyers, Lo and Anna - their first home journey didn't begin with Bloor, but we were happy to become their Plan B.

Read Lo and Anna's full story