We always listen, because what you say matters

We're always delighted when our customers get in touch to tell us what they think. If they point out mistakes and problems - we can fix them straight away. And if they tell us about the things they like - we can share that good news with the teams responsible. Without feedback, we can't improve, so it's vitally important to us. 

The Bloor Home Exchange scheme was great. It was hassle free and the staff have been absolutely fantastic.

The week after we moved in the site manager and assistant site manager both called in to make sure we were happy with everything.

Michelle Ravenscroft, Parc Jasmin - Broughton

You get some of these new house builders where you can see it’s all been built in a rush, but looking at the site as a whole you can see that’s not the case with Bloor. You can see all the designs are quality.... I’m 55 now and when I finish work I just want to sit down and relax, and it’s good to be able to do that in a home that won’t need much work.

Chris Lowe, Mill Heath - Martlesham

It's the little finishing touches that set Bloor apart and that's why we are so impressed with our experience. For example, I found that we had shelves fitted in our airing cupboard, which sounds like such an insignificant thing, but it is this kind of detail that I really appreciated.

 We have been so happy with everything that Bloor has done for us, from the Sales Advisors to the site managers, the whole experience has been a really great one.

Sarah Demirtges, Feldon Chase - Adderbury

To have set our heart on something only for it to be taken away because of something out of our control would have been devastating. Using Bloor's Home Exchange made the move really hassle-free and it’s something we would definitely do again.

Jessica Jarvis, Hinckley Park - Hinckley

What stood out to us about the Caulke is the layout of the kitchen/dining area. It’s all open-plan which is brilliant for bringing the family together and socialising because you can cook, eat and chat all in the same area... From start to finish, the whole process of buying our home was extremely smooth which is credit to the staff here at Bloor, especially Anne Janes, the sales advisor at Lambert Grove who was a wonderful help.

Jenny Sherlock, Lambert Grove - Kentford

When we visited Earl’s Garden in Sible Hedingham, they recommended The Oaks to us, and it was the best decision we ever made to follow the advice given to us... The showhome at The Oaks really sold it to us as it was another Malham design. We knew then we had to have a Malham for ourselves, and fortunately the sales advisors helped us to buy one!

Sandra Robertson , The Oaks - Attleborough

Living in a top-floor apartment you would expect to hear your neighbours every so often, but I barely ever hear anything, and everyone else living here also says the same thing... The whole service from Bloor was very good. The staff were great and the whole process was very straightforward, I didn’t encounter any problems.

Chris Shotton , Earl's Garden - Sible Hedingham

We have been very impressed by the finish of our home and the attention to detail shown. The snagging process has been nothing short of meticulous and our experience with the staff onsite and in the sales office has been absolutely excellent.

Mike Cartledge, Witley Gate - Great Witley

We had a new-build house before, but the finishes were nowhere near as immaculate as they are in this house.

Jon Pollock, Fairfield Manor - Castle Donington

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