When you reserve early on a new build, you’ll be offered a “Your Choice” service to personalise your home. Typical areas where you can select fixtures, fittings and upgrades include:
• Kitchens
• Bathrooms & En-suites
• Bedrooms & wardrobes
• Lighting & electrical
• External areas & gardens
• Security features

Options and upgrades must be selected early in the construction process — typically after you reserve your home. Your sales advisor will guide you through the timeline and key decision deadlines so that selections can be ordered and installed before handover.
Depending on where the house you’ve reserved is in the build process you may be unable to make certain choices. You should speak to your sales advisor regarding this. 

Standard fixtures and fittings are usually included in the base specification of a new build home. Upgrades and bespoke personalisation options are offered at additional cost before a defined cut-off point. The full cost schedule will be provided at reservation and your advisor will explain what’s included and what is extra.

While some changes may be possible subject to build stage and availability, late changes may incur extra costs, delay completion or may not be possible. It is best to decide your personalisation choices during the designated selection period to ensure everything is ordered and fitted in time for your move-in.

Yes, our “Your Choice” personalisation service is offered at all our developments throughout England. Whether you’re looking at a home in the Midlands, North West, South East or elsewhere, you will have the opportunity to personalise and upgrade, subject to stage of construction and local development constraints.

Yes, as the upgrades and personalisation items form part of your home before handover, they are covered under the standard new build warranty (for the builder-supplied elements). Should you have any concerns after you move in, our after-sales team will be on hand to assist with any valid warranty items relating to materials or workmanship.

Absolutely. In fact, reserving early gives you the greatest flexibility in choosing from the full range of personalisation options. The earlier you reserve, the more choices you’ll have. Speak to your sales advisor for key decision deadlines specific to your development.