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Frequently Asked Questions

Am I eligible for the Assisted Move Scheme?

Eligibility varies, but typically:

You must own a home to sell.
Your property must be in a good condition and likely to sell within a reasonable timeframe.
You must be purchasing a new home from us.

Please speak to your sales advisor to check if you’re eligible for the scheme.

Are there restrictions on the property I’m selling?

Yes, developers may decline properties that are:

Leasehold with short leases
In poor condition
Unlikely to sell quickly

Please ask your sales advisor to see if you are eligible.

 
Will I have to pay estate agent fees?

No, we pay for your estate agent fees. Speak to your sales advisor for full terms and conditions. 

How long does the process take?

Once the valuation has been agreed we will help sell your home for four weeks. If your house sells the process time can vary, depending on a range of factors. You’ll be kept up to date through the process and should be given a rough idea of the time frame by your solicitor.

What if my house doesn’t sell?

If your house is not sold in four weeks, we’ll discuss the best way forward, so you don’t lose out on your new home.

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