Warranty cover

Your Warranty

The NHBC Buildmark 10-year warranty and insurance cover for new-build or newly converted homes. The cover is split into different sections. Insolvency cover after exchange of contracts, a builder warranty and NHBC Guarantee for two years after completion and then eight years of insurance cover against defects to certain parts of the home.

The 10-year Buildmark policy provides the following cover:

• Insolvency cover - If we become insolvent, and we are therefore unable to finish the construction of your home, NHBC may repay your deposit or any reasonable extra amount you have to pay for your home to be finished.
• Builder warranty period - The first 2 years following legal completion includes our Bloor Homes Warranty supported by our in-house Customer Care team.  During this period, we as the builder are responsible for rectifying any defects covered by the warranty. The warranty is backed by NHBC’s resolution service and guarantee.
• Insurance cover - In the eight years that follow the builder warranty period, NHBC provides insurance cover for damage caused by defects to certain parts of the home.