18/03/2021

Bloor Homes 5 Star Rating 2021

During 12 months of uncertainty and change, the housebuilding sector has continued to deliver. As testament to its commitment to providing quality homes and exceptional customer service amid the circumstances created by the pandemic, Bloor Homes has been recognised by the HBF (Home Builders Federation).

For the third consecutive year, the housebuilder has been awarded 5-star builder status in the National New Home Customer Satisfaction Survey.

Mark Powell, Group Sales and Marketing Director at Bloor Homes commented: “Despite the lockdowns and restrictions across the UK, we have strived to ensure our customers continue to see the same high levels of quality and service that they would always expect from us. We are incredibly proud to achieve a 5-star rating for a third year, particularly after the extraordinary twelve months we’ve all lived through.

“Our teams have changed the way they work with our customers, and the 5-star status is recognition of their adaptability and dedication to provide the same consistently high standard of service.” The HBF Star Rating Scheme awards stars for customer satisfaction based on results from an independent survey of homeowners who have bought a new or newly converted home in the previous 12 months survey period.  Bloor Homes is recognised within the housebuilding industry and by its customers for the quality of its homes and developments, its level of attention to all details and its investment in the communities in which it builds.

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