Apprentice star Jemma takes the stress out of moving for Bloor Homes customers

A star of The Apprentice is helping to take the stress out of moving for buyers in the South West who choose a new property from Bloor Homes.
Jemma Bird, who took part in the BBC One show last year, is Account Manager at House to Home UK, which has teamed up with Bloor Homes South West to provide a hassle-free packing and removal service for buyers.
The developer is building high-quality new homes across Wiltshire, Somerset, Devon, Dorset, Gloucestershire and Worcestershire.
And buyers who choose a Bloor home can relax, safe in the knowledge that House to Home UK’s comprehensive packing service will ensure their move goes without a hitch. 
Under the scheme, which is available free to all Bloor customers in the South West, House to Home UK will arrange for a professional removal company to carry out a full packing and unpacking service. This spares movers the hassle of packing themselves, or the stress of deciding which removal company to use and how much to pay.
Customers are matched with their own dedicated personal Move Manager to oversee the process and also enjoy the peace of mind that comes with House to Home UK’s date guarantee, which means they won’t face any extra charges if their moving date changes.
Jemma said: “We are delighted to be teaming up with Bloor Homes South West to enhance the high standard of customer care that buyers of their properties already enjoy.
“Our comprehensive packing service makes the process of moving into a new home as stress-free as possible, ensuring customers are left to focus on the excitement of getting their keys rather than lifting heavy boxes. 
“The team at Bloor are such a welcoming group of people and I’m really excited to be working with them. I have been to their Collection at Fortescue development in Bath and the homes are absolutely gorgeous. I had a look around a couple of the properties and wanted to reserve them all!”
Jemma joined House to Home UK six years ago and worked her way up to the position of Operations Manager, before taking a sabbatical to go on The Apprentice, which is fronted by Lord Alan Sugar.
She said: “The company was very kind to let me have the time off and, when I returned earlier this year, I took on the role of Account Manager. I really enjoy getting out and meeting people, and I’ve been surprised by how many people have recognised me from The Apprentice.
“Everyone wants to know what it was like in the boardroom - the answer is, it was absolutely terrifying! The programme makers do a good job of making it that way and Lord Sugar came across exactly as he does on the television. He didn’t chill out with us and have a chat afterwards. He came in and went, so the intensity was high and we were all quaking in our boots.
“Rather than becoming embroiled in arguments and creating great TV moments, I was determined to keep my dignity and remain professional at all times. That probably didn’t help me in the competition, but that professionalism is something which I pride myself on and is very important in my role with House to Home UK.
“Customer care is something which we are really passionate about. We get a lot of positive feedback but we are always striving to improve, and we are keen to listen to our customers and take their comments on board. I’m sure even Lord Sugar would be impressed with the standard of service we provide.”
Michele Rose, Sales Director for Bloor Homes South West, said: “At Bloor we are committed to making the experience of buying a new home as enjoyable and stress-free as possible. We keep our customers fully updated throughout the whole process, and we also arrange for all additional new items to be fitted before moving in day, so new homeowners can sit back, relax and let us take the strain.
“We are delighted to be entering this new partnership with House to Home UK which will further enhance the excellent service that we provide, and we look forward to seeing our branded removal vans out on the road transporting our customers’ belongings to their new Bloor homes.”

May 2015