Following the reservation of your new home, your sales consultant will ask you for certain information including the name, address and telephone number of your solicitor. If you're not sure which solicitor to use, your sales consultant will be happy to provide a list of local recommended solicitors for you to choose from.

Your solicitor will act for you throughout the purchase. They will check the draft documents, carry out legal searches and generally look after your best interests throughout the entire buying process.

Whichever solicitor you use, it is vital at this stage that you speak to your solicitor and stress the agreed time scales that have to be met.

Our sales negotiators are professionally trained to ensure the buying process, resulting in the exchange of contracts, is completed within the agreed time scales. Please let your solicitor know that the Bloor Homes sales negotiators will be in contact with them on a regular basis to exchange information about the process of both your sale and the sale in any relevant chain.

Probably the most important thing to do after placing your reservation is to confirm your mortgage arrangements.

The mortgage market is highly competitive with a vast range of products tailored to suit individual circumstances. Even if you have made your own arrangements, our appointed financial advisors will be pleased to check alternatives, free of charge, to reassure you that you have chosen the right and most economical mortgage for your circumstances.

Our mortgage advisors work on an independent basis and have no direct links with Bloor Homes. However, we do work with them on a regular basis, so if a mortgage problem does arise, we can often resolve it quickly and easily. There is, of course, absolutely no obligation to use their confidential services.

As soon as you have finalised your mortgage arrangements, please notify our sales negotiators of the lender.

It is essential to respond promptly to any request for information from your lender and ensure that the mortgage survey is carried out quickly. If you do so, you should have a mortgage offer within 14 days of reserving your new home.

When you receive a written mortgage offer, you should advise your sales negotiator and solicitor immediately.

Once you have received your mortgage or part exchange offer and your solicitor is happy with the details of the purchase of your new home, you can arrange a time to sign the draft contract with your solicitor.

Your solicitor will make any necessary enquiries before exchanging contracts and information will be supplied on boundary ownership, neighboring building works and any other factors that may affect your new home.

You will need to exchange contracts within the reservation period and pay a deposit at this stage.

Exchange of contracts at this point:

• Your house contract is now legally binding.
• If you are selling your old home, contracts will normally be exchanged on this property at the same time.
• Deposit monies pass up the chain on each sale so that funds are made available towards your own deposit on your Bloor Homes.

We consider the specification of our homes to be of a high quality but we do appreciate that you may want to personalise your home and we are delighted to offer you a range of optional extras. (subject to the build stage)

By having these options fitted prior to moving in you will avoid the inconvenience and frustrations of liaising directly with tradesmen afterwards.

Bloor Homes will inform you of the anticipated completion date of your new home. This will enable you to arrange items such as removals and final meter readings for the utilities in your current property.

Your solicitor should arrange for your lender's surveyor (if applicable) to inspect in good time to ensure that the mortgage monies are available.

It is very important that these arrangements are made promptly because you are legally committed to paying for your house on the completion date set.

As soon as we advise you of your legal completion date, you can then start to prepare and make arrangements to ensure your "big day" goes as smoothly as possible.

Consider how you are going to move, whether it by doing it yourself or by hiring a professional company.

If you are using a professional company, make sure you shop around. The lowest price isn't always the best. Go with recommendations if possible. Check your insurance and the removal company's insurance to guarantee that your belongings are adequately covered in transit.

Remember to confirm the booking once you have an actual completion date to move in.

Prior to legal completion, you will be invited to view your new Bloor Home. You will need to set aside the appropriate time during normal office hours (Monday to Friday) for your visit.

A representative from Bloor Homes will tour the house with you to make sure you are happy with everything. You will be asked to sign an inspection sheet and retain a copy for yourself.

Please note that items such as turfing, seeding and landscaping may be outstanding when you move in. They will be carried out in the next appropriate planting season. The final surfaces to roads, footpaths and connection of street lighting etc may not be in place; these will be completed in accordance with our build programme to ensure that the development is left in a pristine condition.

Once all the legal paperwork has been attended to and both our solicitors have confirmed that everything is in place for completion, your solicitor will advise the mortgage lender to release the mortgage funds. Once the money has been electronically transferred:

• We will telephone you to inform you that you are now the legal owner of the property and you can come to collect your keys from sales.
• Your new home is only insured by Bloor Homes until legal completion takes place; from then on it is your responsibility.
• The sales negotiators will read your meters and notify the relevant service companies of the meter readings.

If you have taken advantage of Bloor Homes part exchange scheme our sales negotiators will require the keys to your current property on the day of legal completion.

Our site manger will pay you a courtesy visit after the first few days of occupation to ensure that everything is to your satisfaction. Should anything go wrong after you have legally completed, you can be assured our regional care team will assist you.